Category: manufacturing

Where is the Customer Service?

Martin & Ottaway is celebrating its 150th anniversary this year. While maritime technology changed a lot in that period, it still relies on foundational truths. For example, maritime continues to be a very capital intensive industry. The returns on investment are often assumed to take a decade, and with cyclical ups and down, can easily… Read more »

New Jersey Makes, The World Takes

The actual slogan is “Trenton Makes, the World Takes”, and even in that form it is still a pretty weird slogan. The slogan originated very early in the 20th century when Trenton, NJ just about made anything, and it is supposed to mean: “Trenton makes the stuff that the rest of the world buys”. I… Read more »